Technical Customer Support Manager

Responsibilities

• • Own the front line of Peach Support including communication, process, tooling, and response metrics
  • Use insights and data from support interactions to suggest and implement improvements in collaboration with the product and engineering organizations
  • Prepare reports, dashboards, and materials for client meetings
  • Aid in the building of knowledge repositories, guides, manuals, and training materials to support scaling of product education
  • Be an advocate for clients internally and help us ensure a best-in-class client experience

To view the full company details and apply or get direct recommendation for this job, Click Here https://careerwhiz.teckbots.com/signup/